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Reviews & FAQ!

Reviews from Thumbtack.com

  • 5/5 stars March 16, 2015

    Everything was very professional, went very smoothly, the guys were helpful and I have no complaints. On time, worked hard, and the price was right! Make sure you give the guys a tip--they deserve it!

    Pat N.

  • 5/5 stars March 15, 2015

    These guys were great! I will definitely use these guys again.

    Cory J.

  • 5/5 stars March 15, 2015

    They were very polite and moved everything pretty quickly for someone that has a fully furnished 3 bedroom town home and they disassembled my king bed and got everything in the truck, all in a few min. short of an hour of them arriving at my home. Although my tv did break on the drive to storage, it didn't break because they threw it down or anything but the tv was compensated for. There was nothing else that was damaged, nicked or stained. They were overall really careful and organized and I plan on hiring the same two man crew again when I have to move everything out of storage :)

    Sherie C.

  • 5/5 stars March 14, 2015

    I called last minute on a Fri and 2 hrs later Jim and Billy were at my door!!! They were so helpful and professional. I even bought them a late lunch. I would highly recommend this company for your moving needs!! I will be telling my friends and family.

    Jason R.

  • 5/5 stars March 13, 2015

    We had an amazing experience with Adelphia. They were very communicative in preparation for the day and were prompt with their arrival. Our move was easy and stress-free thanks to Dave, Mike and Mike. I would recommend them to anybody. Very professional and easy to work with. Thanks again guys!

    Michael T.

  • 5/5 stars March 6, 2015

    Yvonne W.

  • 3/5 stars February 23, 2015

    They are careful and they take a very good care of the things but They didnt start on time and they counted from the time that we should start on also their was still 10 min to finish the last hour and still they added it

    Saud A.

     

    David Schemm J. from Adelphia Moving replied to this review on February 24, 2015:

    we bill to the quarter hour Mr saud this was explained to you before hand and during the move.also we arrived on time the clock started as soon as we pulled up to your apt complex.you agreed to our terms were sorry we couldn't, provide you with a ten minute refund your feed back is very important to us and we value our clientele,we wish you the best and hope everything else went well with your moving transition.sincerely jim from ADELPHIA MOVING!

  • 5/5 stars February 7, 2015

    Great team of movers. They were careful and very friendly from start to finish during a short distance transport of some heavy pieces. They arrived on time, equipped with the appropriate tools and extras for the job. I also appreciated their flexibility, as they were able to schedule me on less than 24 hours notice. Would recommend to friends and family.

    Laney H.

  • 5/5 stars February 2, 2015

    Gina G.

  • 4/5 stars February 1, 2015

    The brought three men to move our things, which I am glad we did not have a 2 man crew. They were very reasonably priced. Everything made it safely to our new place. They only took cash, just know this ahead of time.

    Kristen F.

  • 3/5 stars January 30, 2015

    First the positives: They were on time, personable and more or less efficient. (That's a judgement, *I* wanted them to work faster, but I was paying by the hour. They asked where things went and even the cash that I had laying about ended up in my pocket.

    Negatives. They tore my mattress. While I did knowingly sign the document that stated their insurance only covers .60/pound, the mattress is a less than a year old Stearns & Foster. I was offered $30.00 to make it right. 

    So, all taken, a solid 'Meh'

    Derek P.

     

    David Schemm J. from Adelphia Moving replied to this review on January 31, 2015:

    Derek we understand you wanted us to work fast er but when you have 30% more packing then you explained that's why the job ended up taking 2 hour longer. we also discounted the packing material cost for you.
    and in the beginning we explained to you if there would be a tight fit we can not be help responsible for damage that occurs from forcing your furniture thru tight spaces. and you also had the option of purchasing additional insurance which would have covered damage to your furniture up to 5,000$ dollars but you choose not to purchase this.

    and another thing are entire crew was very uncomfortable with youleaving weapons all over your bedroom but we still tried our bgest to accomadate your needs .

    thanks for the business and hope everything else went well.

    Dave & Jim Adelphia moving

  • 5/5 stars January 26, 2015

    Had such a great experience with these guys. They were professional and efficient. We were moving out of a bi-level brownstone with some spiral staircase, which meant furniture had to be hoisted off our deck and out of our fire escape. They made it look easy! They wrapped and protected our furniture securely and we were very impressed. Will definitely be using them for our next move.

    Shannon M.

  • 5/5 stars January 21, 2015

    Dave and Jim were great! They came at 10:15, were finished by noon and they disassembled and reassembled my heavy antique bed. This was from Wyndmoor to south philly, very fast and very inexpensive! On short notice, might I add. Thanks, guys!

    Gina W.

  • 5/5 stars January 15, 2015

    I had a few pieces of furniture I needed moved from two different locations to my apartment. The distance covered in total was less than two miles and because it was Sunday morning in South Philly it seemed that parking was relatively easy to find. The move took about a half hour and I greatly appreciated the fact it was prorated (at least according to my math it was). They were quick and careful (although they didn't have to be with the furniture they were moving). I would definitely call them again if I had a major move planned within Philly.

    Patty G.

  • 5/5 stars January 12, 2015

    Job was completed on time and on budget. Everything was explained in detail at the beginning and end of the transaction. Movers were professional, experienced and communicated well. I recommend Adelphia Moving.

    Mike M.

  • 5/5 stars January 11, 2015

    Moved a piano I purchased. Great service, frequent communications, piano was handled with care, no issues. Move was from NJ to PA. Would use again.

    Andy L.

  • 5/5 stars January 10, 2015

    Wow, these guys made a stressful experience like moving carefree! They were so wonderful about everything. They made the move smooth, were on time, accomodating, went above and beyond and offered a fair, reasonable rate with no hidden fees. I felt so relieved and thankful to have found them! Thank you, Adelphia. I can't recommend them enough!!

    Donna N.

  • 5/5 stars December 28, 2014

    When you hire movers, you never really know what you're going to get until the day you move -- these guys were awesome, and it was a large, hard, long distance move, with big furniture, large 70" TVs, lots of heavy boxes... everything got to the other side of the move perfectly. All 4 guys were personable, nice, friendly, respectful... and at the end of a very long day, they were still just as pleasant. I've already asked if they would move me again in September if I needed them... deff recommend them. Thanks Dave and Jim! :)

    Lynn R.

  • 5/5 stars December 23, 2014

    I had a great experience with adelphia today. They were fast, careful, polite and affordable. I will definitely reccommend them!

    Alissa F.

  • 5/5 stars December 17, 2014

    These guys were great. Quick, careful, and flexible with timing!

    Samantha A.

  • 5/5 stars December 16, 2014

    Great Customer Service. Very professional and respectful. I would use these guys next time I move and every time after that.

    Kirill G.

  • 5/5 stars December 14, 2014

    Amie W.

  • 5/5 stars December 14, 2014

    The team and experience was great! They were on time, professional and flexible. It was pouring rain the whole day and they were positive throughout. Thank you!!

    Rebecca P.

  • 5/5 stars December 9, 2014

    Brandon R.

  • 5/5 stars December 9, 2014

    Jim, Mike and Mel were the BEST Movers I've ever hired! They made this moving experience absolutely wonderful. Would definitely hire again! - Tina (Harrisburg Pa.)

    Christina M.

  • 5/5 stars December 7, 2014

    I moved from a 5 bedroom house to a 3 bedroom house in Philadelphia, PA. They moved all my belongs as if it was their own. The job only took them one day, I thought it would have taken them two. Jim, Dave, and their crew were very polite and professional. I could not have been any happier with their service!

    Jaclyn P.

  • 5/5 stars December 7, 2014

    Dave, Jim and Mel were terrific on our move from Malvern to Downingtown. They were very careful with our things, even moved some things we had not discussed without a problem. Very friendly, courteous and upfront with terms, pricing etc., total cost was very close to estimate, which we thought was more than fair. Would HIGHLY recommend and we will use again when we move from this interim house. Great Job guys!!!

    Millie C.

  • 5/5 stars December 4, 2014

    Dave brought three movers and they were really good at their job. They brought the truck, the blankets, the carts, etc. They moved quickly, and were very helpful. I am so thankful for their service. Also, because I'm pretty sure if my girlfriend and I would have done that move by ourselves we would've hated each other afterward. So thanks for saving our relationship ;]

    Justyn H.

  • 5/5 stars December 1, 2014

    Outstanding! Professional and hardworking team that made my move more manageable and less stressful. Moving is difficult enough but finding a good mover is a needle in a haystack.

    Diana F.

FAQ!

 

Q. Describe the most common types of jobs you do for your clients.

A. Most jobs in our industry are household to household.

 

Q. What advice do you have for a customer looking to hire a provider like you?

A. Do your research as a consumer.

 

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. The best thing to know in the moving business is to be prepared. we are a full service company that doesn't charge tax on labor (which is illegal) or hidden fees. the most economical way to move is to be fully packed and prepared you can contact us and we will gladly offer tips on how to be prepared for your move.

 

Q. Why does your work stand out from others who do what you do?

A. At Adelphia moving we simply care about facilitating the needs of our customers on a daily basis. Moving is a hard and stressful process we're always there to make moving a pleasant experience at a cost efficient rate.

 

Q. What do you like most about your job?

A. Here at Adelphia Moving our family of seasoned moving veterans strive to make our growing family of customers happy in all aspects of the moving process. we enjoy making your life transition as easy, comfortable and affordable as we can for you.

 

Q. What questions do customers most commonly ask you? What's your answer?

A. there are a wide variety of questions in the moving business. One most commonly asked is how much is this going to cost. simply answered, it depends on how many belongings you have on your behalf to be moved.

 

 

Q. How did you decide to get in your line of work?

A. Honestly we were born for this profession. It's not a task it's a calling.

 

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. One of our most recent customers moved from 
Philadelphia to Cherry Hill New Jersey. We came out to them with 3 men and a truck, loaded drove and unloaded there items in 6 hours. This job cost the customer $600. This was a 3 bedroom row home with finished basement and 150 boxes had to be moved.

 

Q. If you have a complicated pricing system for your service, please give all the details here.

A. All movers charge by the hour or weight. We have to know what you are moving in order to judge a proper rate.

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